Some self-funders are going without some of the home care they needed because of the cost of living crisis and increased provider fees.
Staffing shortages are resulting in providers deprioritising less urgent visits, sending one carer for calls that required two, overloading staff rotas, giving workers overlapping calls and leaving too little travel time between visits as 54% of providers surveyed reported recruitment difficulties and 31% retention challenges.
Source: State of health care and adult social care report.