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Hotline Consultant

All of your
care questions

Talking in Headset

About Us

Care Aware is an information and advisory service specialising in elderly care funding advice in the UK. We have over 25 years experience advising on all aspects of the care system.

Our objectives are to improve public understanding and knowledge about the UK care system, to reinforce the rights and choices of the individual and to assist the public on the complex issues associated with elderly care funding advice issues.

Information about the care system may not be easy to gather and often, there will be a need for neutral and unbiased guidance. Care Aware was established to fulfil the role of providing independent advice on matters of care and to do so from the perspective of the individual in need.

Because Care Aware does not have any links to Social Services or Government Departments, it is able to provide information and guidance which is neutral and without external influence.

About Us

Our Prices

Our pricing options come in two forms. Our public subscription allows three months unlimited access to our helpline to help deal with any care related issues and questions a person may have. Our professional membership is for care homes or other companies, provided as an annual subscription. More details on each membership can be found below.

Individual 3 Month* Subscription


  • 3 month unlimited access to advice

  • Dedicated UK based helpline adviser

  • Phone and email contact

  • A digital copy of our information booklet

Care Home Annual Membership


  • Professional 12 month membership

  • Resident and family member access

  • Phone and email contact

  • Access to our online members area

* From our experience, we have found that 3 months is a suitable period for care advice to be relayed, absorbed and undertaken. Any extension to this period is available on request.

Our Memberships
Online Tutoring
To speak to one of our helpline advisers, please enter your personal membership number or the membership number provided by the care home. This will then take you to our enquiry form. Once submitted, one of our dedicated advisers will call you to discuss your query.

Not a member?
To find out more information about our memberships click here

Speak to an Adviser

Speak to an Adviser
What People Say


“I am so very grateful to you. Your advice is spectacularly clear, it really is - thank you so very much, I really appreciate being able to speak to you about this. This is an absolutely superb service.”


“You are the ONLY people who have been able to tell me how this works.” 

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