In 2019/20, local authorities received 1.9 million requests for support from new clients – 560,000 from working age adults and 1.4 million were from older people.
In total, 839,000 people received long-term care (548,000 older people and 291,000 working-age adults).
Overall, around 43% of people who requested support received some form of service with 28% receiving advice or signposting and 29% receiving nothing.
Source: King’s Fund
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