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“This is a fantastic service and well worth the price. The unlimited access for 3 months is perfect to give us the advice and guidance to help organise dad’s care.” - Service User

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In 2020/21, local authorities spent £7.8 billion on long-term support for older people, of which £4.8 billion was on nursing or residential care, £2.9 billion on community support, including home care

Each local authority has an amount which they will pay for a given care need. This might be an hourly rate for home care or a weekly fee for residential care. Not all care providers will accept this r