“Speaking to you has really focused my mind. In our situation there is the personal element and friction in the family to think about. To focus with you for an hour just on our situation has helped me enormously. “ - Service User


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In 2020/21, local authorities spent £7.8 billion on long-term support for older people, of which £4.8 billion was on nursing or residential care, £2.9 billion on community support, including home care

Each local authority has an amount which they will pay for a given care need. This might be an hourly rate for home care or a weekly fee for residential care. Not all care providers will accept this r