An interim report has highlighted significant failings in the effectiveness of the Care Quality Commission (CQC) the body which has responsibility for registering and inspecting care providers.
An independent review has identified significant internal failings at CQC which is hampering its ability to identify poor performance at hospitals, care homes and GP practices. inspection levels were still well below where they were pre-COVID, and there was a lack of clinical expertise among inspectors, a lack of consistency in assessments and problems with CQC’s IT system.
The report concluded that these failings mean the regulator is currently unable to consistently and effectively judge the quality of health and care services, including those in need of urgent improvement. The report also found that social care providers are waiting too long for their registration and rating to be updated, with implications for local capacity.
CQC have been told to take immediate steps to restore the confidence of health and care providers and the public and the Secretary of State for Health and Social Care is to take immediate action.
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