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Social Care Queue

Around half a million people may be waiting either for an adult social care assessment, for care or a direct payment to begin, or for a review of their care. In the first three months of 2022, 2.2 million hours of homecare could not be delivered because of insufficient workforce capacity, leading to unmet and under-met needs. At the same time, care home profit margins are at their lowest level since the Care Quality Commission’s Market Oversight scheme began in 2015.


Source: Care Quality Commission State of Care Report 2022

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